01What the packages cover
The one-page package is a single custom-designed Arabic page: a menu or product gallery, Google Maps and contact buttons, and one week of support after launch. It does not include a booking system.
The full-site package covers everything in the one-page package and adds to it: up to six pages in Arabic and English, and two weeks of support instead of one. It does not include an appointment-management system, user accounts or logins.
Neither package includes an online store or online payments.
02Domain and hosting
The price covers a standard .com domain and hosting for the first year. The domain and the deploy account are registered in the client’s name.
From the second year the renewal and its cost are entirely the client’s responsibility, and I do not undertake to renew on their behalf.
If the client wants an extension other than .com they pay the difference. If the requested name is taken or priced above the ordinary, the client picks an alternative or pays the difference.
03Content, images and translation
The client supplies the text, images, logo, prices, services and contact details.
The price covers placing and setting the content in the site and preparing the images technically. It does not cover writing content from scratch, sourcing or buying images, or professional photography.
Writing the site’s content and designing its images is available as an extra service, priced separately by the size and needs of the work and agreed before it starts.
On the full-site package, I translate the content into English for the client to review; signing off product names and specialist terms remains the client’s responsibility.
04Timeline, and delay on the client’s side
The timeline starts once the first payment and the complete content have arrived — text, images, logo and contact details — and the target is seven working days.
If what is needed from the client arrives late the clock stops, the delay is not counted against me, and the delivery date moves by the length of the delay.
If the client is out of contact for fourteen days the project is treated as paused, and on their return it is placed in the next available slot.
05Revisions, before launch and after
Before launch the client asks for changes within the design we agreed. That does not extend to changing the idea of the project, rebuilding the design from scratch after it has been signed off, or adding new pages or features.
I send a preview link and ask for approval in writing, and I do not publish the final version before it.
After launch, for the package’s support period, the client can ask for small content changes: a price, a name, a sentence, an image they send, a contact number, opening hours, or fixing a mistake in the build.
That period does not cover a redesign, a change of template, new pages, a store, online payments, new features or a change of identity — all of which are quoted separately.
06Support
Support starts on the date the site is published and lasts one week on the one-page package and two weeks on the full-site package.
Support covers fixing build errors, responsive problems across devices and broken links caused by the build, along with the small content changes set out in the clause above.
Support does not cover a redesign, new pages or features, a store or online payments, paid third-party services, or any work beyond the agreed scope of the project.
Once the package’s support period is over, requests are priced by the kind and size of the change, and the client is told the cost and gives approval before anything starts.
07Payment and refunds
50% of the project price is paid when the order is confirmed, and 50% before the site goes live or is handed over.
Payments are non-refundable if the client cancels the project, whether before the build starts or after.
The final version is not published, and the project files are not handed over, before the full amount has been received.
08Signing off the final version
I send the final version and ask for approval in writing, and nothing is published before it arrives.
If no notes arrive within seven days of the final version and a reminder, the review stage is closed and the revisions it covered end with it — that is not a substitute for the written approval publishing needs.
10A control panel you edit yourself
The site can be built on WordPress, with a control panel you use to change the text, the images and the prices yourself, without coming back to me for every change.
It starts at 499 SAR, added to the price of the package you choose. The number of pages is that package’s: one page on the One page package, up to six on the Full site.
I prepare the theme. If you have one you like, send it and I will build along its lines — provided nothing owned by someone else is copied.
It does not include training on the control panel.
The first year’s domain is free, as on both packages. Hosting for WordPress has different requirements from a site built in code, and what those mean is set out in the quote before anything starts.
The exclusions stay as they are: no online store, no online payments and no user accounts, unless separately agreed.
11Not included
Online stores, payment gateways and online payments, logins and user accounts, appointment-management systems, custom databases, paid email services, paid third-party add-ons, photography, buying images, and writing content from scratch.
Any of those needs a fresh quote or a specialist provider.
12Code ownership and right of use
The client owns their business name, brand, logo, text and the images they supplied, along with the domain, the deploy account and the published site.
I keep the source code and its repository, the reusable components, and the development tools and methods.
The client holds a permanent right to use the published site, the site keeps running with no compulsory monthly subscription, and future changes can be requested at a separate price.
Handing over the source code is not part of the base price. It can be agreed at a separate cost and is handed over once that has been paid.
13Showing the project in the portfolio
Once the site is live I may show the project name and screenshots of its public pages in my portfolio and professional accounts, with the client’s permission. That never extends to dashboards, confidential data or personal information.
Permission is not automatic: the client chooses "I agree to the project appearing in the portfolio" or "I do not agree". If they do not agree, their name, logo, screenshots and link are not shown at all.